mohamed bakheet almazrouei

Section Head Management of the Deceased

As Head of Performance Management & Development, the individual provided professional services to cultivate employee strengths within a high-performing culture. This role involved leading the Sanadkum Initiative, in partnership with the Government Empowerment Department, to streamline procedures for deceased individuals' families. Responsibilities included overseeing a team of 8 case managers who contacted bereaved families, offered condolences, and arranged majlis bookings, while ensuring management of critical processes such as death notifications, burial permits, death certificates, and pension disbursement. The individual also organized and led brainstorming workshops with partner entities to foster continuous improvement.

• Successfully established Individual Development Plan (IDP) and implemented practical process to achieve work objectives.
• Leveraged technology to improve the outcomes of employee performance management and talent management.
• Designing, developing and implementing the succession planning framework linked with the Individual Development Plan.
• Lead the Sanadkum Initiative managing 8 case managers to streamline government procedures for bereaved families.
• Organized brainstorming workshops with partner entities for continuous improvement of initiatives.

Managed and developed business capabilities that impacted financial performance through the creation of performance management systems. Developed training and development infrastructure, framework, and strategies. Collaborated with local universities and colleges to introduce talent assessment and leadership development programs. Delivered effective training to enhance employee skill sets aligned with Service Level Agreement parameters. Customized and delivered programs encompassing employee selection, performance appraisal, and management development.

• Headed the role of Head Performance Management & Development to capitalize on employee strengths.
• Established Individual Development Plan (IDP) to achieve employee work objectives.
• Leveraged technology to improve outcomes of performance and talent management.
• Implemented succession planning framework linked with IDP.
• Collaborated with local universities to introduce talent assessment programs.

Responsible for defining the operational plan, training strategy, and preparing training budgets. Facilitated a range of employee training, encompassing corporate, mandatory, technical, and development requirements. Recognized and analyzed training needs in liaison with Abu Dhabi Airport Company and various aviation organizations, identifying needs and providing constructive interventions through blended e-learning and instructor-led courses.

• Played a pivotal role in designing, developing and implementing a National Training Program (Al Eqla).
• Instrumental in deploying TNA systems across 5 airports for Abu Dhabi Airports Company.
• Customized training programs to best suit ADAC’s specifications.
• Measured training effectiveness through questionnaires and surveys for restructuring programs.

Led the Achiever Oasis Project training and new intakes plan. Raised awareness of the Achiever Oasis Project among students in schools throughout Abu Dhabi, Al Ain, and the Western Area. Developed procedures for student attraction, testing, and nomination for enrollment at the Petroleum Institute and ADNOC Technical Institute. Built relationships with training centers to evaluate student activities.

• Designed an innovative Learning Management System for ADNOC catering to 3500 staff capacity.
• Recognized as one of the 5 top mentors for the CAMS program for ADNOC.
• Designed a robust plan to contain program within budgeted training costs.
• Maintained relevant database for Committee Selection to enable effective decision making.

Managed the end-to-end evaluation of training needs, designing learning modules for various employee levels. Ensured training plans adhered to organizational budgets, and sourced information and quotations from local and international training providers for internal and external courses. Maintained expenditure records and processed invoices for course fees and logistics.

• Streamlined operational processes in coordination with ADNOC and OPCOs training coordinators.
• Presented comparative cost analysis to management for decision support.
• Managed statements of accruals for the finance directorate.

Responsible for streamlining internal processes and developing in-house training plans. Managed training logistics to support the achievement of best practices, including overseeing annual training programs with cost estimations and statistics. Maintained updated purchase requisitions on the AGMIC system and oversaw the budget for Training & Development/Continuing Development Credits on IBM.

• Managed all training logistics to meet strategic business needs.
• Monitored parameters quantifying efficaciousness of training programs.
• Implemented best practices in training by keeping abreast of new trends.

Completed coursework through distance learning.